GenieRiches Terms and Conditions

Welcome to GenieRiches. These Terms and Conditions govern your use of our website and services. By registering an account with us, you agree to be bound by these terms in full. Please read them carefully before you start playing at GenieRiches, as they set out our respective rights and obligations.

About Our Casino

GenieRiches is owned and operated by Broadway Gaming Ireland DF Limited, part of the Broadway Gaming Group, registered in the Republic of Ireland. We operate under a licence issued by the UK Gambling Commission, account number 58267 (licence 058267-R-334552-005). Our platform runs on Dragonfish software, and we offer our services exclusively to players located in Great Britain. We do not accept players from any other country, and any attempt to access GenieRiches from outside our permitted territory will breach these terms.

Eligibility to Play

To register an account and use our services, you must meet the following requirements:

• You must be at least 18 years old.
• You must be a resident of the United Kingdom.
• You must not be using a VPN or any other method to disguise your true location, as VPN use is not permitted on our site.
• You must provide accurate and truthful information during registration.
• You must not hold more than one active account with us at any time.

We reserve the right to verify your eligibility at any time and to suspend or close your account if we determine that you do not meet these requirements.

Account Registration and Verification

When you create an account with us, we may ask you to submit KYC documents including a photo ID (passport or driving licence), a copy of your debit card with the middle 8 digits and security code hidden, and proof of address such as a utility bill or bank statement. We at GenieRiches apply affordability checks as part of our commitment to responsible gambling, and we may request additional information at our discretion to confirm your identity and financial circumstances.

Deposits and Withdrawals

Our minimum deposit is 10 GBP, and our minimum withdrawal amount is also 10 GBP. We accept deposits via debit cards (Visa, Mastercard), PayPal, Apple Pay, Paysafecard, and pay by phone, and these transactions are processed instantly with no fees. Withdrawals can be made via Visa debit cards, PayPal, or bank wire transfer, also free of charge. There are no daily, weekly, or monthly withdrawal limits at GenieRiches Casino.

All withdrawal requests are held in a pending period of 2 business days before processing begins. Once processed, PayPal withdrawals typically take 4-5 business days, Visa debit card withdrawals take 4-7 business days, and bank wire transfers take 7-10 business days. Genie Riches withdrawal time may vary depending on your chosen method, whether it is your first cashout, and whether your deposit and withdrawal methods differ.

Bonuses and Promotions

At Genie Riches, we offer a Welcome Bonus of 50% Games Bonus up to 100 GBP on your first deposit, available using bonus code WELCOME100. This offer requires a minimum deposit of 10 GBP, carries a wagering requirement of x10 on the games bonus, and is valid for 5 days. This offer is reserved for new players only. If you are searching for a genie riches promo code, this is the official offer available directly through our registration process.

We also provide additional promotions including Daily Jackpots with cash prizes drawn weekly, a Prize Wheel offering daily spins for free spins, bonus money and coins, a Trophies programme rewarding regular play, and Mystery Gifts granting 3 spins on the bonus wheel. Personal offers may also appear in your My Offers section. All bonuses are subject to specific terms which we will communicate at the time of the offer, and we reserve the right to amend or withdraw promotions at our discretion.

Our Games

Our GenieRiches library includes over 700 slots and more than 700 games in total, sourced from providers including Microgaming, NetEnt, IGT, Pragmatic Play, Play'n GO, Red Tiger, Big Time Gaming, Barcrest, Blueprint Gaming, Eyecon, Inspired Gaming, Random Logic, Games Global, Gameburger Studios, Slingo, and Northern Lights Gaming. Genie riches slots include Megaways titles, daily jackpot slots, and progressive jackpots, alongside Slingo, scratch cards, table games such as blackjack, roulette and baccarat, video poker, and keno. We do not currently offer live dealer games.

Loyalty Programme

We at GenieRiches reward loyal players through our Trophy Rewards programme, which features four tiers: Bronze, Silver, Gold, and Platinum, based on your monthly activity. You earn points for every 10 GBP wagered, and these points are redeemable for bonus funds or free spins. Higher tiers unlock benefits such as increased withdrawal limits, cashback, free spins, and physical rewards.

Account Access and GenieRiches Login

You are responsible for maintaining the confidentiality of your GenieRiches login credentials. We recommend that you never share your username or password with any third party. If you suspect unauthorised access to your account, you must contact us immediately via live chat, phone, or email so we can investigate and secure your account.

Our services are available through desktop and mobile browser, so there is no dedicated GenieRiches app to download. You can access all our games and features directly through your browser on any compatible device.

Responsible Gambling

We are committed to promoting responsible gambling across our platform. We provide tools to help you manage your play, including deposit limits, self-exclusion options, and reality checks. If you feel that your gambling is becoming a concern, we encourage you to reach out to our support team or to independent organisations that specialise in gambling support.

Customer Support

Our support team is available 24/7 via live chat, and by phone daily from 10:00 to 02:00, toll free within the UK. You can also reach us by email at support@genieriches.com, or through our Help Center. We aim to respond promptly to all enquiries and resolve issues as efficiently as possible.

Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of GenieRiches after such changes constitutes your acceptance of the updated terms. We recommend that you review these terms periodically to stay informed of any updates.

Account Suspension and Termination

We reserve the right to suspend or close your account if we suspect fraudulent activity, breach of these terms, or if required to do so by law or regulatory obligation. In such cases, we will investigate the matter and communicate with you regarding any funds held in your account, subject to our findings.

Governing Law

These Terms and Conditions are governed by the laws of Great Britain, and we operate in full compliance with our UK Gambling Commission licence. Any disputes arising from your use of our services will be handled in accordance with applicable UK regulations and licensing requirements.